Delegated Credentialing
Credentialing is delegated to MGO for all PHO contracts. Physicians do not need to complete separate credentialing forms for the MGO contracts in which they participate. MGO has contracted with OhioHealth Group Credentialing Services to perform the credentialing function. This provides practices with "one stop" credentialing for payer contracts and the OhioHealth hospitals. MGO reports credentialing information and all demographic changes to contracted payers on behalf of MGO practices. Any changes in practice information, i.e. new address, tax ID number, etc. should be reported on the Physician Office Change Form. Using this form will help assure more accurate and timely notification of changes to all appropriate entities.
Administrative Assistance
MGO staff work closely with practices and payers to facilitate communication and problem resolution. In addition to maintaining a comprehensive and current list of Administrative Rules for each payer, MGO staff helps practices resolve payer problems. Practices that have been unable to resolve problems with claims, participation status or other issues should contact MGO. When contacting MGO please be prepared to provide as much detail as possible to assist MGO with assisting you. It is helpful to know the nature of the problem, what steps you have taken to resolve the problem and who you spoke to at the payer.
MGO is currently contracted with the following Third Party Payers:
Aetna
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Great-West HealthCare
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Aetna Medicare
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Humana
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Beechstreet
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Humana Medicare
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CIGNA
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Ohio Preferred Network (OPN)
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ChoiceCare
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Ohio Health Choice PPO
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Emerald Health
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PPOM (Cofinity)
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First Health
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For more information about these payers please see Administrative Rules.
To learn more about MGO PHO contracts or to ask specific questions please click here to contact our staff.
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